Quality in a Service

“Outstanding Service Begins With Outstanding People.” That is our motto here at Louisiana’s 1st Choice Auto Auction and we believe it! Our people go out of their way to make the auction experience a positive one for our customers. One of the things that we do well here is taking “ownership” of customers’ problems or issues. Taking ownership means that the problem is resolved and the customer is satisfied with the solution or the customer is taken to the appropriate manager for resolution. One of the advantages we have over other auctions is that all issues are resolved here, not at some far away corporate headquarters. No matter who you are talking to at Louisiana’s 1st Choice Auto Auction, you are never more than two steps away from me, so decisions are made quickly and can be discussed right here. We are here because of you, not in spite of you, and we want to help.

Please join us every Tuesday at 8:30 and find out why “Outstanding Service Begins With Outstanding People!”

“Quality in a service or product is not what you put into it. It is what the client or customer gets out of it” – Peter Drucker